1,000 Google Reviews! Reflecting on Our Core Values

We recently celebrated a huge milestone – Up Up and Away officially reached 1,000 reviews on Google! Not only does it just sound cool to say we have over 1,000 reviews, this landmark means so much to all of us as it is a direct reflection of how much we care about our clients and take pride in our work.

Our Core Values are very important to us at Up Up and Away. In fact, our team reviews them daily to ensure we’re living up to the standard set before us. To be a true junk hauling hero, we follow these values: Hard work, Encouragement, Reliable, Open-handedness. (Click to read our blog post we wrote on “How to be a HERO at Up Up and Away” here!)

We’ve pulled a handful of reviews shared over the years that we feel highlight these values well.

Hard Work

“Whatever you do, work at it with all your heart, as working for the Lord, not for human masters.” Colossians 3:23

“Up up & Away was absolutely amazing, professional, hard working & very gracious to work with! We had a wonderful experience with Josh & Jackson today! Working with Taylor to set this up was a breeze. Every expectation was met exceedingly! I highly recommend this company!!!”

– Beth B

Rob and Jackson did an amazing job taking down our basketball goal. The pipe was filled with concrete so it took quite a lot of effort. They were very professional and polite. I highly recommend this team at Up Up and Away. I will be using them again!”

– Suzanne S

“I’ve worked with Taylor Chastain with Up Up and Away for about 6 years. He and his company are the Best! Very dependable, helpful, and they work really hard. I highly recommend. You can’t go wrong! Josh and Rob were a huge help today and I really appreciated everything they did. Two thumbs up!!”

– JJ J

“Justin Nelson and Brian Morgan knocked it out of the park! We had some things to remove including an extremely heavy cabinet. They didn’t complain once and seemed to be excited about the challenge. Up Up and Away is the best junk hauling service! I have used them before and I will use them again!”

– Mark T

“Used this company again, their service remains outstanding. This time Rob and Josh took my trash. They were wonderful. In the pouring rain they had to go to the back of the house to get the trash. They exceeded my expectations. Thank you Up Up and Away.”

– Margaret T

“Amazing from reservation to completion! Super responsive and quick! Jonathan was awesome!! Very honest and hard working. Use this company!”

– Jana B

Encouragement

“Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their needs, that it may benefit those who listen.” Ephesians 4:29

“Excellent service… And it shows that customer service is a high priority for them. Would highly recommend them.”

– Phil P

“Great helpers! They were so kind about our address mix up and got the job done perfectly! Thanks so much!”

– Andrea R

“Excellent service! They showed up same day, fair pricing, and were super professional! I’m a stay at home mom so it matters to me who comes onto our property. I felt safe with who showed up and it was extremely fast! Jonathan Chastain and Rob Morgan were excellent! Will use them again.”

– Hannah D

“Professional. They showed up on time. Did a good job w a good attitude. I highly recommend.”

– Barry S

“Once again thanks for great service cleaning out the attic this time. You guys are always friendly and care about your customers.”

– Daisy C

“During a really tough time in my life, trying to move after my wife passed away, these guys helped me out 3 different times. Each time they were very helpful and were a pleasure to work with. Give them a try and you too will be pleased.”

– Jack R

“Rob and Coleman came by and made slight work of the large items that we had. They were also professional, communicated throughout the whole process and actually cared about us getting our situation sorted out at an affordable price. Thank you!”

– Travel T

“It is never easy to clean out the contents of a loved one’s house. Up Up and Away made the process seamless. Josh, Justin, Rob and Coleman were quick, efficient and amazing. They were able to handle a large amount of stuff in 2 days with respect and care. This is my second time using Up Up and Away and I recommend them to anyone who needs to have junk hauled away. The company is top notch and the best in the area!”

– Larissa Z

Reliability

“Whoever can be trusted with very little can also be trusted with much, and whoever is dishonest with very little will also be dishonest with much.” Luke 16:10

“Taylor and Justin are great! Quick communication, reliable, and got the job done for my clients. Definitely recommend them.”

– Kathryn B

“We sold our house in the Dallas, Georgia area and needed help getting everything cleaned out prior to our final departure. We scheduled due to knowing Taylor Chastain from networking opportunities over the years. He and the team he sent (Rob and Coleman) were exceptional. They arrived a bit early, got to work, and had our garage and basement completely cleared in about three hours, including a round-trip to the landfill! I am grateful that their quick pace not only saved us money, but also allowed us to leave the house a day earlier than I had thought. Thank you, Up Up and Away Junk Hauling, for meeting and exceeding expectations!”

– Joe T

“Up Up and Away are simply the best. They arrived early and were in and out within an hour. Cheerful to the nth degree. Love these guys. Thanks to Josh Early and Coleman Gavulic”

– Paige G

“Performance was exactly as promised, polite, helpful, neat. Highly recommended!”

– Herman W

“Great interaction from the start and great work. Arrived on the time they promised, worked hard, sweeped up when they were done and completed the job in a timely fashion. Highly recommend.”

– Scott C

“I was riding downtown Atlanta when I saw the company truck and called the number. The responsiveness and professionalism was amazing. Two days later there was a crew at my house to remove a nearly 300 gallon aquarium. Josh, Justin, Brian, and Jackson carefully moved everything out very quickly and efficiently. We know who to call with our future disposal needs!”

– Celeste B

“Taylor, Josh, Coleman… All these guys are awesome and so easy to work with! This is the third or fourth time I’ve used them and they do such a good job. Priced very reasonable, and they are super honest about it – no up charges at the last second. I love that I can send them for big and nasty whole house junk cleanouts, and also for really small jobs as well. One stop shop!”

– AJ H

“Thank for you for the professionalism, expertise and honesty while helping us with our clean out project!”

– Derek D

“Called Up Up & Away for a same day small junk haul request. Jonathan Chastain and Brian Morgan were at my home within 2 hours of that call! They gave me an awesome price for the hail and handled even the trash with care. They also gave me instructions on how to dispose of paint in an environmentally safe way. They were extremely friendly and cleaned up after the job. Really fantastic service all around!”

– Keeva H

Open-handedness

“Remember this: whoever sows sparingly will reap sparingly, and whoever sows generously will reap generously.” Corinthians 9:6

“Fast service and great employees. I mistakenly disposed of a rug my wife wanted to keep. They went the extra mile and returned it in good shape. Thanks to the dedicated employees.”

– William H

“Absolutely fantastic job by Up Up & Away Junk Haulers! Jonathan Chastain & Jackson Evans were polite, professional, hard-working and did an excellent job! We had a basement full of items that we had kept for years and old furniture and Jonathan and Jackson took care of everything! They were early and got the job done quickly… even swept our floor when they were done. They gave us an estimate upon arrival and at the end there were no surprises! We knew exactly what the cost was going to be before they even started! Much cheaper than us trying to haul all that stuff up from the basement… into a truck…. taken to the dump ourselves! Not to mention no aches and pains from trying to do all that ourselves! Lol lol Great company! Great communication! Great price! Great service!”

– Dana S

“These guys are GREAT! For once someone goes above and beyond on what they say they will do.”

– Connie G

“They are on time, professional and top tier. They saved the day for my client. I called them later in the afternoon yesterday to see if they had availability. They were able to fit us in bright and early. We had a closing scheduled for today, the items still in the house the day of closing and the buyers wouldn’t close unless the items were removed. They showed up EARLY, first thing in the morning, professionally dressed and got right to work. They were informative, organized, systematic and hard working. In and out like clockwork. We closed on the property later that morning. Thank you. These are my go to guys. With HUNDREDS of THOUSANDS of dollars on the line, they came in clutch. These guys are legit.”

– Andrew Swanson

“I can’t express how grateful my brother and I are for this company. We were facing a monumental clean up of our recently passed brother’s townhouse, when I called Up Up and Away. From the initial call all the way to the final invoice, they were awesome! They were able to come out within a few days and completed the job below the estimated price.”

– Jeff R

“This whole experience was great! From the initial call with the nice girl who asked thoughtful questions and didn’t just race me off the phone, to the guys who showed up to haul the junk. We had a sort of last minute request and they fit us in. The guys left the area in great shape and were super friendly. Will use them again and highly recommend!”

– Sarah M

“Josh Early and Brian Morgan were great, as always! We had a LOT of stuff for them to haul away this time, and they did their best to donate whatever would be received by Goodwill. We will definitely be using Up Up and Away again!”

– Lynnette S

“I had an excellent experience with Up Up and Away Junk Hauling! Jonathan and Brian were not only professional and quick but also took the extra step to clean up after the job was done. The pricing was clear and straightforward, which I really appreciated. Highly recommend!”

– R U

“My wife and I were in a bind. We were moving out the next day and had to get rid of some excess furniture and other not-needed junk. Up Up and Away came out the same day and relieved us of our items.”

– Todd H

“Junk Removal Pancho scheduled appointment for Monday, my daughter moving in my house on same day, Pancho never showed. Needed space to move her items in the house. Called Up Up & Away last minute & they came & cleared the space for my daughter’s furniture. The staff so friendly & calmed my stress level way down. Thank you guys.”

– Carmen R

“Taylor Chastain and Josh Early came out this afternoon and cleared out my garage! Junk that had been in there for 20 years! They swept and knocked back cobwebs. These guys were awesome and the price was very reasonable. I would highly recommend them!”

– Brenda K

We’d love the opportunity to show you how we’ve earned these reviews. Book your junk removal appointment today!