FAQ's

We quote jobs on an individual basis. We believe that in order to give the most accurate quote, we need to see what we are hauling in person. We have made appointment scheduling very simple by creating an easy to use ‘Book Now’ feature on our website. As a starting point, our minimum fee is $113.

We offer 15 yard dump trailer rentals. The advantage of dump trailers is 3 fold: 1) Dump trailers have standard rubber tires that will not damage a driveway. 2) Dump trailers do not invite unwanted dumping from neighbors because they appear to be private property more than a dumpster. 3) We can pick up the dump trailer whenever is convenient for you instead of waiting on route availability from a large company! For pricing and more information click HERE.

We start with an initial conversation about your needs via phone call, text messaging, or over social media. Next we will schedule a time for a no-obligation, in person estimate at no cost to you. We do this because we have found that if we try to quote jobs over the phone, we are guessing and we believe guessing is bad business. If you approve the estimate, we will begin working immediately so that you do not have to schedule a second appointment. Once we are done, we will settle up and you will feel the relief of defeating junk!

Prior to being hired, each of our team members undergoes a criminal background check, drug test, and an intensive interview. Each new team member is paired with one or two experienced team members for at least three weeks of on the job training. We will never send anyone into your house that we would not want in our own houses.

While it is true that the majority of the items we remove end up in the landfill, we work hard to keep as much out as possible. We make sure that every load is sorted into items that can be repurposed, recycled, or donated before the load is taken to the landfill. We work hard to keep as much as we can out of the landfill to help preserve the planet for the future.

We have disposal solutions for almost any household item! The only things we can not take are items that are flammable such as gasoline, kerosine, diesel fuel, etc… However, we ARE able to remove propane tanks and dispose of them safely.

While the vast majority of items require no additional fee, some items do carry an extra disposal fee. Wet paint, mattresses, tires, and propane tanks are the most common items that require an additional fee. Those fees are often minimal and can be discussed when we quote your job.

Most junk removal companies, such as Up Up and Away Junk Hauling, charge by how much space your unwanted items take up in the truck.

Junk removal works in a few short, simple steps.

1. Call, use a contact form, or use an online booking tool.
2. A junk removal professional will ask you to describe your unwanted rubbish and will schedule an appointment with a 2 hour window for a free in-person estimate.
3. When the day of your appointment arrives, you can expect an ETA text when the crew is on the way to you 30 minutes before the junk removal crew arrives.
4. Once they arrive, simply point out your unwanted items and you will receive a firm, honest quote for the price of your job.
5. Watch as the junk removal professionals make your unwanted junk items disappear.
6. Finally, it’s time to settle up. Most junk removal companies, such as Up Up and Away Junk Hauling, accept cash, card, or check.

1. You can get rid of your unwanted junk by selling it at a yard or garage sale.
2. Rent a dumpster. That way you can throw away all of your own items at your leisure.
3. Bring your unwanted junk to a dump site and dispose of it on your own.
4. Bring your junk items to a recycling center or other approved facility.
5. Bring your unwanted junk to a donation center.
6. If you would rather not haul your junk on your own, you can hire a junk removal company such as Up Up and Away Junk Hauling.

You can get rid of large, bulky junk items such as beds, mattresses, appliances, and furniture items by hiring a junk removal company such as Up Up and Away Junk Hauling.

Couches are large and awkward to get rid of. You can save yourself the hassle by hiring a junk removal company such as Up Up and Away Junk Hauling to get rid of your old couch.

While large national corporations may charge you exorbitant fees, you can find a local junk removal professional to junk your couch for much lower with companies such as Up Up and Away Junk Hauling.

While tipping for junk removal is appreciated, it is not expected. However, if your local junk removal professionals do an exceptional job, you may want to consider tipping 10-20% depending on the quality of your service.

1800 GOT JUNK is a national franchise, meaning they will pass down harmful “franchise fees” to the customer. Up Up and Away Junk Hauling, on the other hand, is capable of charging much more reasonable prices because we are a locally owned company.